The [email protected] app was launched in 2011, but has just recently had a revamp on 7 Oct. The mobile app is free and the latest augmented reality function uses GPS to identify blocks within a 200m radius to help users find out resale transaction details within a 2-year period. Although there is a 20m to 100m degree of error, property agents and home seekers will still no doubt benefit from this real-time app function.
HDB is hoping to make the home-seeking and purchasing process easier with their website and app revamps. Besides the augmented reality function, the [email protected] app also has a concierge function which allows users to get a queue number remotely (as long as they are within the HDB vicinity, e.g. at the Toa Payoh MRT station which is near the HDB Hub) and even get a push notification when their number is called; and also check on their HDB appointments. Now more can be done without having to physically be at the HDB service centres.
Since its most recent update, the concierge function has been used 300 times and the augmented reality function 5,000 times. Users can look forward to an easier and breezier home search, and hopefully HDB will continue to improve on their customer service.
Photo credit: HDB