SINGAPORE – JLL has been named the 2017 Frost & Sullivan Asia Pacific Facilities Management Company of the Year for the second time in a row. The award was given in recognition of the real estate firm’s excellence in growth, innovation, and leadership.
“It is an honour to be acknowledged for this prestigious award once again,” says Susheel Koul, Managing Director, Integrated Facilities Management, Asia Pacific, JLL. “Our success revolves around our people, who have been instrumental in delivering stellar client experience. We continue to evolve our service delivery in line with the changing needs of our clients by marrying human experience and digitisation. We are delighted that this has been recognised by Frost & Sullivan.”
Nominees were judged on three key areas, including demand generation, brand development and competitive positioning. JLL was recognised for its well-executed strategies and forward-thinking service proposition, leading to a significant double-digit growth in 2016. What set the firm apart was also its strong client renewals and contract wins from reputable global companies across the region.
In terms of technology, JLL has been actively developing innovations to enhance client experience and efficiency. One example is the launch of an e-procurement platform in India called OneSource, allowing clients to fulfill their operational and purchasing needs in a one-stop shop.
Additionally, the company is designing unique workplace experiences for corporate occupiers with the launch of the Future of Work framework, a bold, scientific approach to the changing world of work.
2016 also saw JLL grow its government sector’s client base in Australia, expand in the IT & IT-enabled services sector in India and the Philippines, as well as in the financial services sector in China. In addition, the firm made further inroads in the manufacturing and education sectors, particularly in India and Singapore.