Jones Lang LaSalle and Telstra have successfully transitioned the entire portfolio of 14,000 properties over to the new management system, after 45 days of Jones Lang Lasalle’s appointment in the long-term contract to manage Telstra’s property services portfolio across Australia.

In January, Jones Lang LaSalle was appointed to manage Telstra’s 2.5 million sqm portfolio across Australia in one of the largest arrangements of this type in the Asia Pacific.

The diverse Telstra property portfolio has now been incorporated into the new management structure, under a co-located Telstra/Jones Lang LaSalle partnership team operating from Telstra’s offices throughout Australia.

The transition involved a complex logistical exercise that saw more than 6500 landlords contacted, financial management of 280,000 rental and other invoices changed over to a new payment system and more than 100 staff employed and trained in the management of the portfolio in the one-and-a-half month period that was allocated for the transition.

Jones Lang LaSalle’s Australian CEO Stephen Conry said a transition process of this magnitude would normally take anywhere upwards of three months, so to achieve this with zero disruption to Telstra’s business operations was a great result.